TERMS AND CONDITIONS
50% deposit on placed orders. Balance payable upon delivery via bank deposit, Credit card, EFT
30 day accounts (subject to approval) are strictly 30 days from end of the month that the goods were invoiced out.
CANCELLATION POLICY
Specifically manufactured goods will incur a cancellation fee covering all costs from time of placing order to time of cancellation received in writing. These expenses will include labour, material and all related costs.
All cancellations must be received within 24 hours of placing the order. If received after this time we reserve the right to charge a process handling fee.
REFUNDS/FAULTY GOODS
Unfortunately once order is received a 30% restocking fee is applicable on all returns based on change of mind or incorrect colour decision .
Alterations to order can made, however may incur additional handling charge based on alterations required. Any additional charge will be advised at time of notification of required alteration.
Faulty goods are covered by manufacturer’s warranty. All claims should be made in writing within the warranty claim period.
PAYMENT
We accept all major credit cards (except American Express and Diners) or Direct Debit prior to delivery, COD or business cheque on delivery.